Customer Survey

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Customer Satisfaction Survey

Our Service:

Poor Excellent
1 2 3 4 5
How would you rate our customer service?
Was your visit or phone call handled in a professional manner?
Did we accommodate your schedule?
Was our service/installation technician professional and helpful?

Our Expertise:

Poor Excellent
1 2 3 4 5
Was our administrative staff knowledgeable?
Were your questions answered thoroughly?
Was our technician thorough in educating you in equipment use?
Were we able to assist you in making an informed decision?

Our Equipment/Supplies:

Poor Excellent
1 2 3 4 5
Did you find our equipment/supplies easy to use?
Was the equipment (or supplies) what you expected?
Did the equipment (or supplies) fit your needs?
Was the quality of the equipment/supplies to your satisfaction?

Your Overall Experience:

Poor Excellent
1 2 3 4 5
Our service overall?
Our equipment/supplies?
Your overall experience?
Would you refer a friend or use our services again?